In order to promote and protect the rights and interests of consumers, quasi-judicial machinery is sought to be set up at district, state, and central levels. These quasi-judicial bodies have to observe the principles of natural justice and have been empowered to give reliefs, of specific nature and also to impose penalties for non-compliance of the orders given by such bodies. The main object of these bodies is to provide speedy and simple redressal to consumer disputes. It is one of the benevolent pieces of legislation intended to protect the consumers at large from exploitation.
We deal with services of litigation at all levels including filing and defending consumer complaints before District Consumer Redressal Forum, State Consumer Protection Forum, National Consumer Disputes Redressal Commission (including unfair trade practice)
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Author Pallavi Pratap
Pallavi Pratap is an Advocate-On Record, Supreme court of India. Views expressed are personal.